“I want to write to thank you for your help in organising care for my father. Both he and I found all the ladies you sent to be very good both in terms of the care they provided and the companionship they gave.This enabled my father to stay in his own home which he would not otherwise have been able to do and which both he and I greatly appreciated” (Dorset)
“Vanguard are brilliant” (Lincolnshire)
“Let me also thank you all at Vanguard for your commitment and service provided over these last years” (Shropshire)
“Thank you for an excellent service and very high standard of care” (Kent)
“You can’t get better than 10/10” (Gwynedd)
“I want to thank you for providing such an excellent service over the years.We have been so lucky with the carers who have really cared for Mum” (Oxfordshire)
Quote from the Care Quality
“One person told us that
they were particularly
impressed that they
always had carers who
We have produced a comprehensive handbook for both our clients and carers. Naturally, some parts of the handbook relate mainly to clients, whilst other sections are only applicable to carers. However, we wanted a handbook which can be utilised by both clients and carers together so that each party can understand and appreciate the roles and requirements of the other.
As well as being provided with a copy of the Vanguard Care handbook, all carers are also given a copy of the extensive UKHCA Homecare Workers’ Handbook, an essential guide to care in the home. Both handbooks complement each other to act as a comprehensive reference guide for clients and carers.